Magaldi offers a great experience throughout the entire purchase journey, from engineering to after-sales service, supporting customers through the lifecycle of their plant and equipment with an unmatched combination of services: installation, commissioning, scheduled and extraordinary maintenance, spare parts supply, 24/7 technical assistance, revamping and optimization of machines, training and many other value-added solutions.
Spare parts supply
Magaldi guarantees prompt spare and wear parts delivery all over the world thanks to a global network of warehouses (USA/Europe/India).
The Service team offers on-the-job training programs that include class sessions supported by instructional material prepared for the specific application.
The Service team supports customers in implementing technological improvements to upgrade processes and solve any potential issues.
Full O&M Agreements
With this kind of contract – which offers the highest guarantees - Magaldi assumes the full O&M scope, providing a turnkey operating service within the field of maintenance of our equipment.
Outages represent one of the best opportunities for an accurate plant inspection. Our Service team has broad experience handling both planned and unplanned outages. Periodic visits to assess the correct maintenance and the state of wear of the supplied equipment, and to advise the spare parts to be kept in stock, are highly recommended. Every visit is followed by a technical report.
Multi-year Service Agreements
To guarantee our products’ reliability over time, Magaldi offers tailored multi-year service contracts which include a number of scheduled visits. Having a more extended contract provides several advantages, such as time and resources savings, and better long-term insight. Additionally, with multi-year data and performance monitoring, better evaluations and corrections can be implemented.