Experience: 3+ years in customer service and an office/warehouse administration role
Degree Required: Associates in accounting and/or related experience preferred
Travel: Not required
Location: Atlanta, Georgia
Language Requirements: English
Software Requirements: Microsoft Office (Excel, Word, etc.) & SAP
Direct Reports: None
Reporting to: General Manager
Responsibilities:
Customer Service & Order Management:
- Quoting, receiving and acknowledgment of customer spare parts and equipment orders.
- Preparation of customer order documentation including: packaging, delivery, shipment tracking, etc.
- Spare parts and service invoicing.
- Accounts receivable
Office Management and Support:
- Purchasing: Office supplies, new supplier development, internal order management, etc.
- Vendor management: Cleaning, office maintenance, etc.
- Miscellaneous: Mail receipt and sorting
- Travel: Hotel/Airlines booking support, cancellations, changes and other
- Company compliance with all standardized procedures and work instructions
- Development of additional standardized procedures and protocols as needed
Accounting:
- Accounts payable
- Accounts receivable
- Payments monitoring
- SAP data entry as needed
Warehouse Management:
- Receiving of shipments
- Warehouse organization
- Customer order picking and packaging of shipments as needed
- Inventory control and monthly reporting
- Bi-annual inventory counting
- Common carrier coordination
Marketing:
- Collaborate in planning and organizing local trade shows and other industry events as needed
- Perform business-to-business marketing activities as needed
- Help to create both digital and print media
- Help maintain social media presence as assigned
