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Value Package
With the intimate knowledge of those equipment
and their related industry process, the Magaldi Service team will
be available to assist our customer in the "After Sale".
Our main goal is to become "the trusted
partner" for our customers and we are committed to achieve
it by offering them an efficient Value Package of customized maintenance
contracts. Combining a set of spare parts, periodic inspections
and service maintenance with fixed sales terms, it should drastically
decrease maintenance costs, avoiding emergency system's shut downs.
The ultimate scope is to develop a preventive maintenance.
Customized Maintenance Contract: after
consulting with our customer, based on the operation of their
equipment, spare and wear parts consumption, sales terms, geographical
area, etc. we can set up a Customized Maintenance Contract (or
Alliance) that best suits their needs.
This type of agreement will also allow our customer to order in
advance a stock supply necessary for a year. The goods could be
kept either in our facility or at the customer's location and
they will be shipped or released as needed, avoiding, therefore,
issuing new purchase orders each time.
Service & Maintenance
Magaldi Service can also offer a wide range of
services on the job, from a simple inspection to a complete "turn-key"
service operation. Just contact us and our engineers will be glad
to discuss and select with you the most suitable solution for
your needs:
"On-call" inspections: we
are available to answer 24 hours a day and we will try to get
on site as fast as we can. Skilled Magaldi Service technicians
will run a complete status report of the equipment identifying
the problem and showing the corrective activities to undertake
according to their level of priority.
Periodic inspections: monitoring inspections
are done during periodic visits, giving to our Service team the
possibility to compare results with previous reports and allowing
establishing a program of preventive maintenance.
Maintenance Supervision: these Supervisions
are programmed in advance with our customers during the plant
shut-down and they foresee a whole list of activities to be performed
with customer's personnel.
Help on-line
A service engineer will be available to answer
your questions 24 hours a day, any time wherever you are: service.helponline@magaldi.com.
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